ERP Solutions

ERP Implementation

At FAIC Group, our implementation experts provide a full range of implementation services including planning, installation, data conversion, training, customization and programming, business process consulting and ongoing strategic consultation and support.

Application Training

At FAIC Group, we want to make sure you get the most out of your business system.  To ensure this, we offer a complete list of hands-on Infor ERP SyteLine training courses customized to educate and familiarize your organization with the  best practices available.

Shop Floor Automation

Increasing market pressures and ever lower tolerances for late deliveries are putting pressure on manufacturers to ensure that facilities and equipment are not only available, but also operating at peak performance.


Companies with multiple manufacturing facilities, distribution warehouses, service facilities, and financial entities can operate more efficiently with SyteLine ERP Manufacturing Software’s multi-site functionality.

Business Process Consulting

The top three strategic actions being implemented by manufacturers to improve flexibility are measuring operational metrics, controlling inventory costs, and improving dynamic decision making.

Project Management

Project management is key to a successful implementation. Inadequate project management has played a major role in failed implementations. A qualified, dedicated project manager is rule number one in all ERP implementations.

Business Intelligence, Reporting and Dashboards

Business Intelligence is a buzzword that has different meanings to different people. Like any intelligence gathering, your view of what is required will vary from the next person’s.

Application Development

While SyteLine ERP delivers a full featured set of productivity modules it does at times require modifications to meet specific and unique business requirements. Our applications team helps manufacturers derive the maximum value out of technology investments through business solutions.


Enterprise software has a tremendous impact on business productivity. That being said, a single application rarely provides visibility into all the data you need to support business decisions, no matter how sophisticated the application may be.

Data Conversion

During an ERP project, the team should document data conversion requirements as part of the current state review and the development of the future state process. Data as well as processes need to be documented and understood.

Application & System Support

Database Administration (DBA)

With FAIC Group, you get the expertise, availability and best practices of onshore DBAs for less than the cost of a single in-house resource. Our aim is to give your organization the peace of mind of knowing that your environments are in good hands.

Syteline Support & Help Desk Services

As a full service company, FAIC Group offers ongoing Help Desk support services to keep your business systems running smoothly. That’s why we’re committed to answering your questions and resolving your issues fast and effectively.

System Stress / Load Testing

A load test is usually conducted to understand the behavior of the system under a specific expected load. This load can be the expected concurrent number of users on the application performing a specific number of transactions within the set duration.

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