Services

Service

ERP Solutions

ERP Implementation

At FAIC Group, our team of implementation specialists offers comprehensive services, including project planning, installation, data migration, training, customization, programming, business process consulting, and ongoing strategic support.

Application Training

FAIC Group’s goal is to help you maximize the value of your business system. To achieve this, we offer a comprehensive selection of hands-on Infor ERP SyteLine training courses tailored to equip your team with the knowledge and skills needed to implement best practices.

Shop Floor Automation

Rising market demands and increasingly stringent expectations for on-time deliveries are pushing manufacturers to make certain that their facilities and equipment are not only accessible but also functioning at optimal levels.

Multi-Site

Companies with multiple manufacturing facilities, distribution warehouses, service facilities, and financial entities can operate more efficiently with SyteLine ERP Manufacturing Software’s multi-site functionality.

Business Process Consulting

Manufacturers are focusing on three key strategies to enhance operational flexibility: tracking performance metrics, managing inventory costs, and refining dynamic decision-making processes.

Project Management

Effective project management is crucial for a successful ERP implementation. Poor project management is often a significant factor in the failure of many implementations. A skilled and dedicated project manager is essential for ensuring the project stays on track.

Business Intelligence, Reporting and Dashboards

Business Intelligence is a buzzword that has different meanings to different people. Like any intelligence gathering, your view of what is required will vary from the next person’s.

Application Development

Although SyteLine ERP offers a robust set of productivity modules, there are instances when customizations are required to address the unique needs of your business. Our applications team works to maximize the return on your technology investments by delivering tailored business solutions.

Integration Services

Enterprise software plays a crucial role in boosting business productivity. However, even the most advanced applications often fail to offer complete visibility into all the data necessary for informed decision-making.

Data Conversion

During an ERP project, the team should document data conversion requirements as part of the current state review and the development of the future state process. Data as well as processes need to be documented and understood.

Application & System Support

Database Administration (DBA)

When you partner with FAIC Group, you gain access to the expertise, availability, and industry-leading practices of onshore DBAs—at a cost far lower than that of hiring an in-house resource. We aim to provide your organization with the reassurance that your systems are in capable hands.

Syteline Support & Help Desk Services

As a full service company, FAIC Group offers ongoing Help Desk support services to keep your business systems running smoothly. That’s why we’re committed to answering your questions and resolving your issues fast and effectively.

System Stress / Load Testing

Load testing is typically carried out to evaluate how the system performs under a predetermined level of demand. This demand may refer to the anticipated number of users accessing the application simultaneously, each executing a defined number of transactions within a specific timeframe.

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